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OFFERINGS / SERVICES Some of the training programmes offered by CII Institute of Quality are: • Training & Certification for Lean Practitioners & Lean Experts for Manufacturing, Support Functions and Service Industry • Workshop for Product & Process Design & Development using Robust Engineering approach • Lean Six Sigma Green Belt • Six Sigma Black Belt Certification • Workshop for Champions It also provides end to end solution to our clients on deployment of Lean and Six Sigma practice organisation wide. Our client list includes Large Multinationals, Public Sector Organisation and SMEs. The effort have resulted in results like: • Reduction in Customer Complaints by 1/3rd • Improvement in First Time Right to near 100% • Reduction in Power Consumption by 20-30% READ MORE SIX SIGMA CONFERENCE & COMPETITION An Annual Conference and Competition on Six Sigma is conducted to share the best practices and recognise the teams who have adapted this approach and delivered results for their respective organisations. Competitions are held in the following broad categories. Category 1 : Lean Improvement - Manufacturing Organizations Category 2 : Process Improvement Category 3 : Quality Improvement Continuous and Bulk Organizations Category 4 : Quality Improvement Discrete Manufacturing Organizations A special focus has been introduce for Service Industries (Banks, Insurance, Retail...), keeping in mind the unique nature of business and need to solve the issue at faster pace. The service industry programs are focus on • Improving Straight Throughput • Time to Market/Product Design/Complexity Reduction • Service Quality/Risk & Controls • Resource Optimisation/Efficiency/Effectiveness The deployment approach is • Identify the target group (Pilot Area) • Senior management workshop to prioritize on focus areas/projects and agree on success criteria • Deployment and Project Execution (Diagnose, Design, Pilot, Implementation (Long Term & Short Term) through two phase training • Phase – I – 3 Days (Define and Diagnose) • Phase – II – 2 Days (Design and Deploy) • Project completion and certification through mentoring

Greeta Varughese
[Executive Director - IQ]
CII Institute of Quality (IQ)
Confederation of Indian Industry
CII - Institute of Quality
Near Bharat NagaraII Phase
Magadi Main Road
Vishwaneedam P.O.
Phone : 91-80-23289391 / 23286085 / 23580638
Fax :91-80-23289388 / 23580314
Email :

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