“Different should not lead to Differences”
Those who embrace conflict can build understanding and better relationships—and experience greater personal and professional success. But managing conflict is not easy. In this workshop, the participants will discover their own emotional triggers and learn how to manage difficult encounters with diplomacy, tact and credibility.
People negotiate every day. It may be with customers, vendors, colleagues, a boss, or employees. Whether it’s allocating resources for a project, funding a new initiative, or agreeing on who will take on specific tasks, negotiation is at the heart of the process. This hands-on session offers a step-by-step guide to effective negotiation. Now, you can begin to master the skills to become a win-win negotiator.