This report was released at the third edition of the CIO Summit 2015 held on 10th December in New Delhi.
India is at the digital tipping point with many first generation entrepreneurs changing the way people carry out their day to day activities like shop, travel, bank and pay, to name a few. This is fundamentally changing the expectations of the millennial generation from their family, friends, peers, brands and organizations.
Old economy and traditional organizations are still finding ways to adapt to this changing consumer expectations with senior leadership setting up incubation centers for newer ideas or business models. The success of such initiatives will depend largely on the leadership support and drive as it is a cultural change within the organization along with the technology & business model impact.
Chief Information Officer (CIO) of an organization may be suited to navigate the organization through these tumultuous times, due to the pervasive acceptability of Information Technology across all organizations. However CIOs need to evolve, learn, unlearn and believe in this transformation in order for the companies to create a roadmap for the next 3-5 years.
This report provides a holistic view of the drivers leading the digital disruption, with a few global case studies and the way CIOs need to navigate their organizations addressing the challenges arising out in the Digital World.